﻿Day 7 

Subject: [firstname]: Empathy is good EI

Hey [firstname]!

Developing empathy is key to good emotional intelligence (EI).  People with empathy have the ability to put themselves in somebody else's position and look at things from their perspective. They can challenge others who are acting unfairly, and give positive feedback or constructive criticism.  

They also pay attention to body language. These subtle, nonverbal cues will often tell you more than mere words can.  For example, if the person you're talking to is crossing their arms, moving their feet back and forth or biting their lip, you can be certain that what you're saying isn't going down very well!
When you can read body language effectively, you'll be able to understand what people are REALLY saying, and to respond appropriately.

Finally developing empathy enables you to respond to peoples' feelings. You'll know when you've said or done something that they feel bad (or good) about, and you'll be able to defuse any tricky situations (and quash any resentment) before things get out of hand. 

As a sidebar, don't confuse empathy with sympathy.  When you're sympathetic, you're taking joint ownership of a situation and that might prove tricky to get out of later. For example, when you look at something from another person's perspective you might conclude that they're just being awkward for the sake of it, but by showing sympathy, you'll be tying yourself into their point of view to your own detriment.

Wow!  We've covered quite a lot over the past week or so, but you know what? In the confines of this short e-course I've only been able to scratch the surface of this fascinating subject.  There's a whole bunch of stuff I just haven't had time to include here.  I go into WAY more detail in my emotional intelligence guide.  I've still got a few copies left, but they're going fast.  Grab your copy RIGHT NOW from [link to sales page] and start living a more emotionally intelligent life.

To your success!

[Your Name]
